How To Create Serenity

Feel-Good Finds That Give Back!

Feel-Good Finds That Give Back! We are dedicated to creating a more sustainable future. Our contributions impact the planting of mangrove trees and plastic waste collection. These reforestation and ocean...

Feel-Good Finds That Give Back!

Rudraksha Beads: Sacred Seeds of Peace and Prot...

Discover the sacred story behind Rudraksha beads—Shiva’s tears turned to seeds of serenity. From their ancient Himalayan origins to the deep spiritual meanings of each “face” or mukhi, Rudraksha malas...

Rudraksha Beads: Sacred Seeds of Peace and Prot...

How Wind Chimes Promote Calm. Unwind with Nature

One of the primary reasons why wind chimes are so effective at promoting calm is their ability to produce soothing sounds. These gentle melodies mimic natural tones found in the...

How Wind Chimes Promote Calm. Unwind with Nature

One of the primary reasons why wind chimes are so effective at promoting calm is their ability to produce soothing sounds. These gentle melodies mimic natural tones found in the...

Explore the Amazing Crystals Healing Properties...

Crystals have long been revered for their unique healing properties, offering a path to inner peace and holistic wellness. Whether you're new to the concept or an experienced practitioner, understanding...

Explore the Amazing Crystals Healing Properties...

Discover the Transformative Benefits of Mala Be...

Understand the power of wearing a mala In the bustling world we inhabit, finding moments of stillness and inner peace can feel like a precious commodity. Yet, there is a...

Discover the Transformative Benefits of Mala Be...

Understand the power of wearing a mala In the bustling world we inhabit, finding moments of stillness and inner peace can feel like a precious commodity. Yet, there is a...

How to Transform Your Home Into a Sanctuary of ...

Transform your home into a sanctuary of serenity where you feel cloaked in calm and protected from life’s chaos. Discover simple steps to create sacred spaces with grounding tools, mindful...

How to Transform Your Home Into a Sanctuary of ...

Transform your home into a sanctuary of serenity where you feel cloaked in calm and protected from life’s chaos. Discover simple steps to create sacred spaces with grounding tools, mindful...

TO FACILITATE THE PROCESS WE HAVE A PARTNERSHIP WITH EcoReturns.

We have a 14-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us a Returns or click here for the Return portal

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at HelloSerenityFactory@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We apologize but we do not accept Exchanges.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at HelloSerenityFactory@gmail.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Click here for the Return portal

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at HelloSerenityFactory@gmail.com. Please note that returns will need to be sent to the address provided by EcoReturns.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at HelloSerenityFactory@gmail.com.

How To Create Serenity

Feel-Good Finds That Give Back!

Feel-Good Finds That Give Back!

Rudraksha Beads: Sacred Seeds of Peace and Prot...

Rudraksha Beads: Sacred Seeds of Peace and Prot...

How Wind Chimes Promote Calm. Unwind with Nature

How Wind Chimes Promote Calm. Unwind with Nature

Explore the Amazing Crystals Healing Properties...

Explore the Amazing Crystals Healing Properties...

Discover the Transformative Benefits of Mala Be...

Discover the Transformative Benefits of Mala Be...

How to Transform Your Home Into a Sanctuary of ...

How to Transform Your Home Into a Sanctuary of ...

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TO FACILITATE THE PROCESS WE HAVE A PARTNERSHIP WITH EcoReturns.