Products Blogs

The Healing Power of Pure Copper: A Deeper Look...

The Healing Power of Pure Copper: A Deeper Look at Copper Bracelets Clinical trials show no consistent PEM analytic benefit for arthritis from copper bracelets. However, copper’s role in antioxidant...

The Healing Power of Pure Copper: A Deeper Look...

Using Lepidolite for Stress Reduction: A Practi...

The constant presence of the stone serves as a reminder to remain grounded and centered.

Using Lepidolite for Stress Reduction: A Practi...

The constant presence of the stone serves as a reminder to remain grounded and centered.

The Healing Power of Hammocks: Why You Should S...

A hammock isn’t just outdoor furniture — it’s a scientifically supported relaxation tool that nurtures better sleep, reduces stress, and encourages deeper states of calm.Swinging for just 15–20 minutes a...

The Healing Power of Hammocks: Why You Should S...

Mini Read. The Healing Power of Hammocks: Why Y...

Unlock the Power of Organic Essential Oils for ...

Key Takeaways: Introduction Understanding Organic Essential Oils Benefits of Using a Diffuser Key Essential Oils for Relaxation Incorporating Aroma Oils into Daily Life Creating a Relaxing Environment at Home The...

Unlock the Power of Organic Essential Oils for ...

Embrace Mindfulness with a Blue Apatite 108 Mal...

Enhance your Awareness with a Blue Apatite 108 Mala In today's fast-paced world, the concept of mindfulness has emerged as a beacon of hope, guiding individuals toward a state of...

Embrace Mindfulness with a Blue Apatite 108 Mal...

Enhance your Awareness with a Blue Apatite 108 Mala In today's fast-paced world, the concept of mindfulness has emerged as a beacon of hope, guiding individuals toward a state of...

TO FACILITATE THE PROCESS WE HAVE A PARTNERSHIP WITH EcoReturns.

We have a 14-day return policy, which means you have 15 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us a Returns or click here for the Return portal

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at HelloSerenityFactory@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
We apologize but we do not accept Exchanges.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at HelloSerenityFactory@gmail.com.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. Click here for the Return portal

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at HelloSerenityFactory@gmail.com. Please note that returns will need to be sent to the address provided by EcoReturns.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at HelloSerenityFactory@gmail.com.

Products Blogs

The Healing Power of Pure Copper: A Deeper Look...

The Healing Power of Pure Copper: A Deeper Look...

Using Lepidolite for Stress Reduction: A Practi...

Using Lepidolite for Stress Reduction: A Practi...

The Healing Power of Hammocks: Why You Should S...

The Healing Power of Hammocks: Why You Should S...

Mini Read. The Healing Power of Hammocks: Why Y...

Mini Read. The Healing Power of Hammocks: Why Y...

Unlock the Power of Organic Essential Oils for ...

Unlock the Power of Organic Essential Oils for ...

Embrace Mindfulness with a Blue Apatite 108 Mal...

Embrace Mindfulness with a Blue Apatite 108 Mal...

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TO FACILITATE THE PROCESS WE HAVE A PARTNERSHIP WITH EcoReturns.